Bounlu Labs

AsistanGPT · Hospitals and clinics

An AI call assistant for hospitals and clinics

Your call team can’t phone thousands of patients one by one. AsistanGPT calls your patients on your behalf, explains your packages, answers their questions and passes interested patients to your team. It sends information from your hospital’s own WhatsApp number.

Demo

Medipoint demo

The assistant we built for Özel Medipoint Tıp Merkezi calls past patients about a check-up package.

  • It explains what the package includes and costs, and answers questions and objections.
  • It sends interested patients the package summary and payment details from Medipoint’s own WhatsApp number.
  • It lists patients who want a callback; the list goes to the team as an Excel file.
  • It never diagnoses, gives medical advice or books appointments.

What it does for your hospital

  • Patient call campaigns

    It calls past patients about check-up or campaign packages, explains what is included and the price, and listens to objections.

  • Information on WhatsApp

    After the call it sends messages such as a package summary or payment details using your hospital’s approved WhatsApp templates.

  • Callback list

    Patients it couldn’t convince, or who had questions, go on a separate list your team can export to Excel and call.

  • Incoming calls

    It answers questions about departments, doctors and partner insurers with the information you provide.

Clear limits in healthcare

  • It never diagnoses or gives medical advice; it is set up to refer medical questions to a doctor.
  • It is set up to stop the call and tell the patient to call 112 when it hears urgent symptoms such as chest pain or shortness of breath.
  • It never asks for card details, passwords or ID numbers.
  • Outbound calls run Monday–Saturday, 09:00–20:00, and can be stopped with one switch.

Every call on record

Calls are recorded, transcribed and summarised. You see what each patient said and who needs a callback. The assistant also remembers earlier conversations with the same patient.

Try the assistant yourself

Our AI assistant answers these lines. Call, and let it tell you what it can do.

Frequently asked questions

Can the assistant book patient appointments?

Not today. There is no ready-made hospital information system (HIS) integration and the assistant doesn’t book appointments. It adds patients who want one to the callback list or refers them to your appointment line.

Does it answer medical questions?

No. It never diagnoses or gives medical advice and refers such questions to a doctor. For urgent symptoms it is set up to tell the patient to call 112.

How many patients can it call?

Calls can be scheduled in bulk; the assistant calls the patients on the list at the set times and marks each result (reached, not reached). We plan the size of the campaign with you during setup.

Which languages does the assistant speak?

Its default language is Turkish. It can be set to continue in another language when the caller clearly speaks one; for businesses with many foreign guests, the language setup is agreed during onboarding.

Are calls recorded?

Yes. Phone calls are recorded, transcribed and summarised. The assistant remembers earlier conversations with the same number and uses them on the next call.

How much does it cost?

AsistanGPT is a monthly subscription. The price depends on the number of lines, the channels and what the assistant has to do. We quote after a short call about your needs.

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