Bounlu Labs

AsistanGPT · Hotels

An AI receptionist for hotels

A phone that rings while the front desk is busy, at midnight or in peak season is a lost booking. AsistanGPT answers your hotel’s phone, checks availability, quotes the price and takes the reservation. It answers guest questions on WhatsApp too.

Demo

Hotel reservation demo

Our demo hotel has standard rooms, suites and family suites; the assistant works as its front desk.

  • For the dates and guests given, it says how many rooms of each type are free and what they cost.
  • It books several rooms and breakfast in one reservation.
  • It reads the booking back, gets confirmation and gives a 6-digit booking code.
  • It looks up or cancels the booking with the same code.

Work it takes off your front desk

  • Availability and prices

    It asks for the check-in and check-out dates and the number of guests, then gives free rooms, capacity, nightly and total price for each room type.

  • Taking reservations

    It can book several rooms at once, add options such as breakfast and gives the guest a 6-digit booking code.

  • Nothing booked without a yes

    Before saving, it reads the dates, rooms and total back to the guest and only books after a clear “yes”.

  • Look-ups and cancellations

    When a guest calls with a booking code, it finds the reservation, reads the details or cancels it.

  • No double bookings

    Availability is checked again on every booking, so the same room is never sold twice for the same night.

  • Questions about the hotel

    Check-in and check-out times, location, parking, pet policy… it answers with the information you provide.

Why your guests will like it

  • The phone doesn’t keep ringing; it is answered on the first ring.
  • When a guest calls again from the same number, the assistant remembers the last conversation.
  • Prices and room types are explained the same, correct way every time.
  • Requests outside its remit (special requests, group rates) go on a callback list for your team.

Set up for your hotel

Your room types, room counts, prices and policies are set up in the assistant. You decide when it takes a reservation and when it hands over to your team. Calls are recorded and transcribed, so you can always see what it said.

Try the assistant yourself

Our AI assistant answers these lines. Call, and let it tell you what it can do.

Frequently asked questions

Can an AI assistant take my hotel’s reservations?

Yes. On the phone it checks availability, explains room types and prices, books with the guest’s confirmation and gives a booking code. The same code is used to look up or cancel the reservation.

Does it integrate with my PMS or channel manager?

There is no ready-made PMS, channel-manager or booking-engine integration today. During setup your room types, capacity and prices are defined in AsistanGPT and reservations are recorded there. We look at connecting to your own system together in the first meeting.

Does it take payments or deposits?

No, the assistant never takes card details or payments. Your payment and deposit process stays as it is.

Can it change a reservation?

It can find a reservation by code, cancel it and book new dates. Editing an existing reservation in place is not available today.

Which languages does the assistant speak?

Its default language is Turkish. It can be set to continue in another language when the caller clearly speaks one; for businesses with many foreign guests, the language setup is agreed during onboarding.

Are calls recorded?

Yes. Phone calls are recorded, transcribed and summarised. The assistant remembers earlier conversations with the same number and uses them on the next call.

How much does it cost?

AsistanGPT is a monthly subscription. The price depends on the number of lines, the channels and what the assistant has to do. We quote after a short call about your needs.

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