AsistanGPT · Hotels
An AI phone reservation assistant for hotels
Phone bookings are still a hotel’s warmest sales channel. AsistanGPT answers those calls at any hour and takes the reservation end to end: it asks for the dates, explains the available rooms, gives the total, gets confirmation and gives the code.
Example call
- GuestHi, do you have a room for two adults from 14 to 16 March?
- AsistanGPTHello and welcome. Checking 14 March check-in, 16 March check-out, two nights… We have standard rooms and suites. A standard room is 3,000 TRY a night, 6,000 TRY for two nights. Would you like breakfast?
- GuestYes, a standard room with breakfast.
- AsistanGPTLet me confirm: 14–16 March, two adults, one standard room, breakfast included. Shall I book it?
- GuestYes, please.
- AsistanGPTYour reservation is booked. Your booking code is 482193. Call us with this code to change or cancel it.
A reservation call, step by step
1. Dates and guests
The assistant asks for check-in and check-out dates and the number of guests, and fills in anything missing.
2. Available rooms
For each room type it gives the free rooms, capacity, nightly price and the total for the stay.
3. Read-back
It reads the chosen rooms, dates and total back to the guest. Nothing is saved without a clear confirmation.
4. Booking code
The reservation is created and a 6-digit code is given to the guest. The caller’s phone number is attached automatically.
Your rules
- Up to 6 rooms per booking; either all rooms are booked together or none are.
- Stays of up to 30 nights, booked up to one year ahead.
- Options such as breakfast are priced per person per day.
- Requests outside its remit (group rates, special requests) go on a callback list.
Every call on record
Each call is recorded, transcribed and summarised, so you can see afterwards what the assistant told the guest and on what terms it took each booking.
Try the assistant yourself
Our AI assistant answers these lines. Call, and let it tell you what it can do.
- Türkiye+90 850 305 68 07
- USA+1 855 360 7893
Frequently asked questions
Can the assistant answer several calls at once?
How many calls are answered at the same time depends on the capacity of the connected phone line, which we plan for your needs during setup.
Do reservations go into my hotel’s system?
There is no ready-made PMS or channel-manager integration today; reservations are recorded in AsistanGPT under their booking code. We look at connecting to your own system in the setup meeting.
What if a guest wants to cancel?
The guest gives the booking code; the assistant finds the reservation, reads the details and cancels it after confirmation.
Which languages does the assistant speak?
Its default language is Turkish. It can be set to continue in another language when the caller clearly speaks one; for businesses with many foreign guests, the language setup is agreed during onboarding.
What happens when the assistant can’t handle a request?
It adds requests it can’t answer, or isn’t allowed to handle, to a callback list so your team can call back. On WhatsApp, the assistant can be muted in any chat so your team takes over.
Related pages
Write to our founders
- Kerem ArslanCo-founderkerem.arslan@bounlu.com
- Tarık SağbaşCo-foundertarik.sagbas@bounlu.com